Patient Administrator

We are seeking a Patient Administrator to join our team at Chelsfield Park Hospital in Kent. This part-time role is for 22.5 hours a week and involves contributing to the smooth running of the patient administrative process throughout the patient journey.

Responsibilities:

• Contribute to the smooth running of the patient administrative process throughout the patient journey
• Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff
• Deal with patient queries efficiently and professionally
• Manage all incoming and outgoing mail
• Approve electronic bookings received via the relevant system and update any booking received via email
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken
• Comply with all relevant mandatory training

Requirements:

• Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial

Salary and Benefits:

• £24,947.00 FTE per year
• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends and Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity, and Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools, and services to support your wellbeing
• Employee recognition programmes
• Industry-leading training and development opportunities