Platform Tooling Engineer

We are seeking a Platform Tooling Engineer to join our team supporting Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program.

As a Platform Tooling Engineer supporting the ATLAS enterprise tooling ecosystem, you will be trusted to administer mission-critical platforms and automate secure, reliable tooling services. You will be part of a multidisciplinary team supporting CMS digital modernization, Agile delivery, collaboration, and DevSecOps capabilities.

Responsibilities:

• Collaborate with application teams, senior engineers, security personnel, and government stakeholders to operate enterprise tooling and provide responsive, people-focused technical support.
• Install, configure, operate, and maintain Jira, Confluence, Jira Service Management, GitHub Enterprise, Slack, CloudBees CI, IDM/Okta, associated plugins, CI/CD build agents, and supporting server, container, Kubernetes, and AWS infrastructure.
• Perform platform upgrades, patching, backups, user and access provisioning, license administration, certificate management, and preventive maintenance while supporting high availability and zero-downtime operations.
• Monitor platform health, availability, utilization, capacity, APIs, integrations, and logs; responding to alerts and incidents; troubleshooting technical issues; and escalating complex problems to senior engineering staff.
• Automate infrastructure and recurring operational tasks with Terraform, CloudFormation, Ansible, Packer, and scripting languages while maintaining runbooks, standard operating procedures, API documentation, training materials, and application-team onboarding resources.

Requirements:

• 5+ years of relevant experience in platform tooling, DevOps, CI/CD administration, cloud operations, systems administration, platform engineering, or a related technical field.
• Bachelor’s degree in computer science, information technology, engineering, or a related discipline.
• Ability to obtain and maintain Public Trust.
• Relevant AWS, Atlassian, Okta, CloudBees, Kubernetes, Linux, DevOps, or security certification.
• Experience installing, configuring, operating, and maintaining enterprise DevOps, collaboration, or CI/CD platforms.
• Experience administering CI/CD controllers, build agents, pipelines, plugins, credentials, webhooks, APIs, and supporting integrations.
• Experience supporting Linux servers, containerized applications, Kubernetes platforms, and AWS cloud infrastructure.

Benefits:

• Comprehensive benefits and wellness packages.
• 401(k) plan with company match.
• Competitive pay and paid time off.
• Full-flex work week to own your priorities at work and at home.
• Award-winning culture of innovation and a military-friendly workplace.