Phlebotomy Team Leader

We are looking for a flexible, forward-thinking individual who has extensive senior phlebotomy experience, to join the Phlebotomy Service at Royal London/Mile End Hospitals as a Team Leader.

The post holder will be based at Royal London and Mile End Hospitals but may be required to work in other areas of the Trust.

In addition to standard phlebotomy duties, the post holder will be required to undertake staff line management duties.

Core working hours are currently between 8.00am-5.00pm Monday-Friday. Successful candidates are expected to be flexible in their working patterns.

Main duties of the job

• To provide a high quality and efficient Phlebotomy service to the Trust.
• To provide leadership and supervision to the Phlebotomy team in designated areas.
• To manage and prioritise workload in various clinical areas.
• To be involved in the training of other staff where appropriate.
• Be responsible for providing a service for both ward and outpatient areas, supporting and ensuring efficient patient care in all areas.
• The provision for theoretical and practical training for all Phlebotomists over both services and sites that are required to be competent in venepuncture.
• The post-holder is responsible for the collection of accurate and timely data regarding patients and ensuring that both outpatient and holder is also to be involved / lead service improvement programmes to streamline the patient journey and improve the quality of patient care.

Person Specification

• Previous supervisory experience
• Adult phlebotomy experience
• Paediatric phlebotomy experience
• Experience of working as a Band 4 phlebotomist.
• Experience of working in a clinical team.
• Experience of working with the public and demonstrating strong customer care skills
• Clear verbal communication
• Clear written communication
• Basic IT skills
• Can demonstrate an enthusiastic, approachable, empathetic and friendly manner when dealing with patients
• Able to delegate to colleagues and show clear communication and manage expectations
• Able to organise own workload
• Able to use own initiative
• Demonstrates strong interpersonal skills
• Able to work calmly within a pressured environment
• Able to work well within a diverse team
• U.K. recognised Phlebotomy certificate of competence
• Awareness of the physical, psychological, cultural and social needs of patients
• GCSEs in Maths and English language or minimum of Key Skills Level 1 in literacy and numeracy, or equivalent qualifications.

Benefits

• Competitive salary: £34,186 to £37,389 a year
• Agenda for Change pay scheme
• Band 4
• Fixed term contract for 12 months
• Full-time position