Description
IOM is seeking a Medical Assistant to provide support in the Migration Health Assessment Centre (MHAC). The successful candidate will be responsible for providing information to migrants, registering them in the IOM database, scheduling medical appointments, and maintaining daily statistics related to health assessments.
The Medical Assistant will work in one of two subunits within the MHAC: the reception and data processing unit or the call centre. The incumbent will need to be capable of flexibility when assigned different tasks.
Key responsibilities include:
- Providing information to migrants regarding health assessments
- Registering migrants in the IOM database and scheduling medical appointments
- Maintaining daily statistics related to health assessments
- Preparing master lists of migrants scheduled for health assessment processing
- Contributing to customer satisfaction evaluation management
- Performing data processing activities, such as receiving and explaining the registration process to applicants, checking applicants' identity, and entering biodata
- Receiving and transmitting medical documents, such as completed medical examination forms and X-rays
The ideal candidate will have a university degree with at least three years of relevant working experience or a secondary school diploma with at least five years of relevant working experience. Experience in computer data entry, elaboration, and analysis or in a call centre in a busy institution, preferably a medical one, is highly desirable. Fluency in English and the local language is required.
IOM offers a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued.
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