Performance Operations Manager

We're seeking a Performance Operations Manager to join our central operations team at Keston and Moorings Medical Practice, a growing multi-practice primary care organisation. You'll ensure our performance data is accurate, on time, and trusted, directly impacting our practices' income.

Job Summary: As a Performance Operations Manager, you'll oversee performance reporting, manage NHS claims and submissions, and support practices to improve performance. This role requires NHS primary care experience, attention to detail, and a focus on meeting deadlines.

Main Duties:

• Oversee performance reporting across our practices
• Ensure data accuracy and timely delivery
• Manage NHS claims and submissions
• Support practices to improve performance
• Work with clinical systems to produce reports
• Maintain clear and well-documented processes
• Keep senior leaders updated on performance

Benefits:

• Permanent, full-time role
• Training and professional development opportunities
• Friendly, collaborative team
• Opportunity to make a real impact across our practices

Requirements:

• Experience working in an NHS or healthcare setting
• Data entry and reporting experience
• Ability to work to deadlines
• GCSEs (or equivalent) in English and Maths at grade C/4 or above
• Good IT skills, including Microsoft Office

Desirable Qualifications:

• Experience in GP practice or primary care
• Familiarity with clinical systems like EMIS
• Experience with NHS claims or submissions