People & Culture Assistant Manager (Saudi Only)

We are seeking an experienced, proactive, and people-focused People & Culture Assistant Manager to join our pre-opening leadership team at Basiqat by Mantis, a luxury eco-resort in Riyadh, Saudi Arabia.

The successful candidate will serve as the department's second-in-command, overseeing daily HR operations, supporting strategic People & Culture initiatives, and ensuring full compliance with Saudi Labor Law, Accor policies, and Mantis brand standards.

Key Responsibilities:

• Act as the second-in-command of the People & Culture department, supporting the People & Culture Manager in managing all departmental functions.
• Independently oversee daily HR operations, ensuring efficiency, accuracy, and compliance.
• Provide professional HR guidance and operational support to department heads and management.
• Supervise assigned People & Culture team members, ensuring accountability and effective task execution.
• Represent the People & Culture department in operational meetings when delegated.
• Support the development, implementation, and continuous improvement of HR policies, procedures, and internal controls.
• Identify operational challenges and recommend effective solutions to enhance HR service delivery.
• Ensure a professional, confidential, and service-oriented approach across all People & Culture activities.

Pre-Opening People & Culture Management:

• Support the execution of the resort's People & Culture pre-opening critical path and manpower mobilization plan.
• Coordinate the establishment of HR operational systems, processes, documentation, and reporting structures.
• Oversee pre-opening recruitment coordination, employee onboarding, and joining formalities.
• Work closely with department heads to ensure staffing requirements are fulfilled in accordance with approved manpower plans.
• Support the implementation of Accor and Mantis People & Culture standards and brand requirements.

Talent Acquisition & Workforce Planning:

• Oversee recruitment activities, including vacancy advertisements, candidate screening, interviews, reference checks, and employment offers.
• Coordinate recruitment activities through SmartRecruiters and other approved platforms.
• Monitor recruitment progress, hiring timelines, and manpower requirements.
• Partner with department heads to identify recruitment priorities and workforce needs.

Employee Relations & Labor Law Compliance:

• Provide guidance on employee relations matters, workplace policies, and Saudi Labor Law requirements.
• Support grievance handling, disciplinary procedures, workplace investigations, and conflict resolution.
• Ensure employee relations processes are conducted fairly, consistently, and in accordance with applicable regulations.

Payroll, Compensation & Benefits:

• Oversee the preparation and verification of monthly payroll inputs in coordination with Finance.
• Review attendance records, overtime, leave balances, allowances, deductions, and payroll adjustments.
• Ensure accuracy of employee data within HR and payroll systems.

Performance Management & Heartist Development:

• Support the implementation of performance management processes, probation reviews, and annual appraisals.
• Guide department heads on performance documentation and employee development procedures.
• Coordinate with the Training Supervisor on onboarding, mandatory training, and development initiatives.

Heartist Engagement & Workplace Culture:

• Promote Accor's Heartist philosophy and foster a positive, inclusive, and engaging workplace environment.
• Support employee engagement, recognition, welfare, and well-being initiatives.
• Coordinate internal communication activities and employee events.

HR Systems, Reporting & Compliance:

• Oversee the accuracy and maintenance of employee records within HR information systems.
• Prepare and review HR reports covering headcount, turnover, recruitment, attendance, leave balances, and Saudization.
• Ensure employee personnel files, employment contracts, and regulatory documentation are complete and updated.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, Hospitality Management, or a related field.
• Minimum 3–4 years of progressive Human Resources experience, preferably within the hotel or hospitality industry.
• Previous experience within luxury hotels, resorts, or internationally recognized hospitality brands is highly desirable.
• Proven ability to independently manage daily HR operations and provide professional guidance to department heads.
• Strong practical knowledge of Saudi Labor Law, employment regulations, and Saudization requirements.
• Demonstrated experience in employee relations, recruitment, payroll coordination, performance management, and HR administration.
• Previous hotel or resort pre-opening experience is a strong advantage.
• Hands-on familiarity with Saudi government platforms, including Qiwa, GOSI, and Mudad.
• Experience using HRIS, payroll systems, and recruitment platforms.
• Familiarity with Accor People & Culture systems and SmartRecruiters is an advantage.
• Professional HR certifications such as CIPD, SHRM, or equivalent are desirable.