Patient Care Assistant - FT - Interventional Spine and Pain

Revere Health is seeking a compassionate, organized, and detail-oriented Patient Care Assistant to join its Interventional Spine and Pain Team in Salem, Utah.

The Patient Care Assistant will serve as a key point of contact for patients, helping to coordinate their care before, during, and after appointments and procedures.

Responsibilities:

• Respond to patient questions, phone calls, and messages in a timely and professional manner.
• Coordinate medication requests and communicate with patients, pharmacies, and physicians as directed.
• Schedule and coordinate appointments, procedures, and tests, and help patients understand next steps.
• Prepare for patient visits by reviewing charts and ensuring physicians have relevant records, lab results, and imaging.
• Escort patients to exam rooms, obtain medical histories and chief complaints, and measure and record vital signs.
• Assist physicians with minor office procedures as directed.
• Document patient information and communications accurately, and help maintain organized records.
• Keep exam rooms and clinical areas clean, stocked, and ready for patient care.
• Travel to other Revere Health clinics within Utah County as needed.

Qualifications:

• Two years of experience in customer service or a related role.
• Strong communication and interpersonal skills.
• Compassionate, professional approach to patient care and customer service.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Problem-solving and critical-thinking skills.
• Ability to work independently and collaboratively as part of a team.
• Familiarity with Microsoft Outlook, Word, and Excel.
• Clinical or outpatient experience is valuable but not required.

Hours:

• Full-time position, 8am-5pm, Monday to Friday