Description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.
As a Partner Solutions Architect, you will help scale Elastic’s technical reach by enabling and supporting a defined set of partners (resellers, systems integrators, MSSPs, and cloud providers).
What You Will Be Doing
- Support Growth With and Through Partners
- Review and help process partner deal registrations alongside Partner Managers, ensuring technical intake requirements and scoping criteria are met.
- Execute partner sales playbooks on qualified opportunities, helping partners understand how Elastic solutions and their own services fit together.
- Support hands-on labs, standard demonstrations, and basic Proofs of Concept (PoCs) in collaboration with account AEs and senior Solutions Architects.
- Keep up to date on core Elastic product features and competitive positioning to help partners articulate "Why Elastic" accurately.
- Enable Partner Leverage & Technical Readiness
- Build productive working relationships with partner technical staff, acting as a responsive, front-line technical contact for assigned partners.
- Contribute to and execute tactical milestones within partner Technical Engagement Plans under the direction of senior team members.
- Deliver foundational technical workshops, product overviews, and hands-on lab sessions that guide partner engineers toward accreditation and certification.
- Help partners navigate Elastic enablement tracks, standard demonstration assets, and learning paths.
- Assist with Standard Solutions & Assets
- Assist partners with the deployment and setup of standard Elastic demonstration environments, sandbox labs, and testing grounds.
- Deliver approved demos and presentation decks (Google Slides, Zoom, whiteboarding) to partner teams.
- Help gather feedback, partner requirements, and technical questions from the field to share back with internal Elastic teams.
- Contribute to reusable collateral,such as demo walkthroughs, configuration checklists, and FAQ notes,using established templates and best practices.
What You Bring
- Education & Experience: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience; 0–2 years of experience in technical presales, solutions engineering, consulting, or technical support.
- Core Technical Knowledge: Foundational understanding of at least one core domain: Search/AI concepts, Security Operations (SIEM/Endpoint), or Observability/Cloud infrastructure.
- Cloud & Tools Familiarity: Basic hands-on familiarity with at least one major cloud platform (AWS, Azure, or GCP) and common system environments.
- Communication & Presentation: Solid verbal and written communication skills with the ability to clearly explain technical concepts, ask clarifying questions, and deliver engaging product presentations.
- Execution & Coachability: High attention to detail, strong organizational habits, and an eagerness to take constructive feedback from senior team members and quickly apply it to assignments.
- Teamwork & Professionalism: Ability to build stable internal and external relationships, complete assigned tasks within defined timelines, and exercise sound judgment using standard operating procedures.
- Travel: Willingness and ability to travel up to 40% for partner visits, workshops, and enablement events.
Bonus Points
- Hands-on scripting knowledge (Python, Bash, or JSON) for data ingestion, automation, or demo setup.
- Prior experience delivering technical tutoring, lab assistance, or software training.
- Baseline familiarity with containerization (Docker, Kubernetes) or search technologies.
- Target or progress toward achieving the Elastic Certified Engineer (ECE) certification and a foundational Cloud Service Provider (CSP) certification within your first year.
The typical starting On-Target Earnings (OTE) range for this role is: $106,700-$168,700 USD
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