Description
The Operations Support Specialist is responsible for supporting operational accuracy, compliance, and risk mitigation through the audit and review of membership, loan, IRA, and account maintenance activities.
Key responsibilities include:
- Conducting audits to ensure quality and compliance standards are met, identifying, tracking, and reporting audit findings, errors, and exceptions
- Managing title perfection and lien release processes for consumer collateral loans
- Completing assigned branch and operational reports within required timelines
- Processing online memberships and address change requests
The ideal candidate will have:
- A high school diploma
- 2-3 years of experience in a financial services environment
- Attention to detail and strong communication skills
- Regulatory knowledge related to account opening and lending
The role offers a competitive salary ranging from $46,600 to $69,900, depending on experience and location. Benefits include:
- Competitive base salary
- Paid overtime
- Regional bonus
- Industry-leading benefit plans
- Paid time off
- Company-paid short-term and long-term disability
- 401K plan with company match
- Relocation assistance
- Tuition assistance and student loan repayment
- Lifestyle account
- Childcare reimbursement account
- Elder care support
- Wellbeing program
- Community service and engagement programs
- Product programs
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