Operations Officer

We are seeking an Operations Officer to join our Global Securities Operations team in Shanghai. As an Operations Officer, you will be responsible for executing daily operational tasks with precision and efficiency, performing initial quality checks and validations on data and transactions, and adhering to internal policies, external regulations, and control frameworks.

Responsibilities:

• Execute daily operational tasks with precision and efficiency covering static data maintenance, settlement & clearing, corporate actions, reporting or compliance monitoring, ensuring adherence to established workflows and service level agreements.
• Perform initial quality checks and validations on data and transactions, identifying and promptly escalating any discrepancies or potential issues.
• Adhere to internal policies, external regulations, and control frameworks, actively contributing to a robust operational control environment.
• Identify potential operational risks or control weaknesses in daily processes and escalate them appropriately to senior team members or supervisors.
• Collaborate effectively with team members and internal stakeholders to ensure seamless daily operations and contribute to achieving team objectives.
• Actively participate in training and continuous learning initiatives to enhance knowledge of banking operations, financial products, and custody services, including risk awareness.
• Contribute to and support new business initiatives, system enhancements, or projects within the custody operations area, gaining exposure to the evolving landscape of our services.
• Proactively identify opportunities for process improvement and contribute ideas to enhance efficiency and effectiveness within the team.

Requirements:

• University degree or above
• A foundational understanding of banking operations and processes
• Proficiency in computer applications, including Microsoft Office Suite
• Exceptional attention to detail and a commitment to accuracy
• Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment
• A proactive mindset, demonstrating initiative and a strong desire to learn and adapt
• Fluency in English and Mandarin (read/written and spoken) is required
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

Benefits:

• Supplemental Savings Plan on top of mandatory social security
• 15 days of annual paid leave, plus public holiday & Flexible Working Arrangement
• A range of competitive benefits to suit your needs
• On-line family doctor consultation for both employee & family members
• Employee Assistance Program for both employee & family members