Description
We take care of our employees, and they take care of our customers! Become a member of a global community!
The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities:
- Operations/Industry Knowledge
- Customer Service
- Vendor Relations
- Procedure and Productivity Standards Adherence
- Accounting
- Accurate and Timely Billing
- Self Development
- Understand department process flow, looking for best practices to improve operational efficiency and productivity
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
QUALIFICATIONS:
- Bachelor's degree preferred.
- 6 months experience in Ocean Import
- Effective interpersonal skills.
- Good computer skills (Excel, Word, PowerPoint)
- Attention to Detail
- Fluent in English
Reporting Structure - Ocean Import Lead Agent, Supervisor and Manager
Additional Information: Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
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