Description
We are seeking a Night Receptionist to join our team at the Ibis Achères Saint Germain en Laye hotel.
The hotel is a newly opened, modern and elegant establishment with 56 rooms and suites, offering comfortable and contemporary accommodation.
As a Night Receptionist, you will be responsible for:
- Verifying prices charged to residents against contracts
- Ensuring correct application of contractual conditions
- Checking arrivals against vouchers or reservations
- Verifying and controlling cash reports and invoices from each point of sale
- Checking compliance of invoice postings
- Verifying offers, discounts, and deductions for the day
- Managing no-shows and ensuring cancellations are processed according to contractual conditions
- Preparing control editions for billing
- Verifying resident credit limits
- Preparing editions before and after closing
- Verifying and reconciling turnover
- Performing necessary reconciliations
- Ensuring thorough verification of banking operations and adherence to cash handling procedures
- Securing cash funds and ensuring strict adherence to cash handling procedures
- Handling client objections and remarks
- Compiling reports on night activities and incidents
You will also be responsible for:
- Maintaining cleanliness of your workspace
- Applying hotel safety rules (fire, night rounds, access closure)
- Adhering to the hotel's Environmental Charter (energy conservation, recycling, waste sorting)
The ideal candidate will have experience with OPERA CLOUD.
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