Neighbourhood Warden

We're looking for a proactive and community-focused Neighbourhood Warden to join our team and help make a real difference to residents' lives.

In this highly visible role, you'll investigate anti-social behaviour (ASB), tenancy breaches, and community safety concerns while building positive relationships with residents and partner agencies. You'll play a key role in resolving issues, gathering evidence, supporting enforcement action, and improving neighbourhood safety.

Responsibilities:

• Investigate ASB, tenancy breaches, and community safety concerns.
• Conduct estate patrols and maintain a visible community presence.
• Gather evidence, take witness statements, and prepare reports.
• Support enforcement action, including serving notices where required.
• Work with residents, police, local authorities, and partner agencies to resolve issues.
• Maintain accurate case records and meet performance targets.
• Promote early intervention and mediation to resolve disputes.

Requirements:

• Experience in housing, community safety, enforcement, security, policing, or a similar field.
• Strong investigation, problem-solving, and case management skills.
• Experience handling challenging situations and conflict resolution.
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively with partners.
• Full UK driving licence.

Benefits:

• 30 days' annual leave, plus bank holidays
• Flexible benefits scheme, including family-friendly options and access to a discount portal
• Up to 10% pension contribution