Description
We are currently recruiting for two Neighbourhood Housing Officers to join our successful and motivated Team that helps support the delivery of the best housing services within Tower Hamlets.
To be successful in this role, you will need to have the following skills and experiences:
- Managing a Neighbourhood patch, providing tenancy-neutral housing and estate management services
- Managing different patches depending on service requirements
- Managing a Neighbourhood patch of approximately 1000 properties
- Proactively managing all potential hazards and Fire Risk Assessments
- Supporting and sustaining tenancies to prevent homelessness through the provision of general tenancy support to residents
- Taking action concerning breaches of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments, and attending court to give evidence
- Being sympathetic in managing stressful circumstances with clients via various communication platforms, including home visits and when representing the Council in court
- Managing a portfolio of tenancy sustainment cases, such as safeguarding, domestic abuse, and hoarding
Our Benefits
- Competitive salary: £43,659 to £45,696
- Local Government Pension Scheme membership
- Generous annual leave: 29 days, rising to 33 with 5+ years' service, plus bank holidays and 3 additional days at Christmas
- Flexible and agile working to support work-life balance
- Staff money-saving schemes, such as rent deposit loans and season ticket loans
- Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways
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