Description
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued.
As a MuleSoft Success Guide, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in integration, automation, and AI.
Responsibilities:
- Be a trusted MuleSoft subject-matter expert for the broader Success Guide organization, including an understanding of how MuleSoft relates to and supports the success of AI
- Engage with our Premier and Signature customers both reactively and proactively to enable, advise, and optimize current MuleSoft usage
- Run engagements aligned with MuleSoft product capabilities, tailoring conversations to the unique needs and opportunities of customers
- Build strong relationships with both internal and external business stakeholders
- Drive thought leadership when possible through mentoring and knowledge sharing
Requirements:
- 2-3 years experience in a customer-facing role, preferably in the technology industry
- Fluent English speaker
- Experience using and advising on MuleSoft or other middleware/integration technologies
- Excellent communication and interpersonal skills; ability to work collaboratively with cross-functional, global teams
- Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
- Ability to demonstrate basic understanding and stay up-to-date with emerging integration, automation, and AI technologies
- Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
- Bachelor’s Degree
Benefits:
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
The typical base salary range for this position is $99,400 - $150,300 annually.
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