MENSAGEIRO

As a Messenger at Accor, you will provide various services to guests and clients, supporting them during arrival and departure at the hotel and providing required information.

Key responsibilities include:

• Greeting guests and clients upon arrival, handling luggage, escorting them to their rooms, and presenting hotel facilities and general information.
• Delivering documents, packages, and other items to rooms, meeting guest requests, and managing mail and parcels.
• Maintaining the cleanliness and organisation of the reception area, including cleaning ashtrays and arranging newspapers and magazines.
• Caring for luggage, ensuring its integrity and security, and correctly identifying and tagging it.
• Acting as an intermediary for taxi requests and communicating with taxi drivers.
• Restocking various departmental materials, such as stationery and supplies.
• Performing other related tasks as needed.