Medical Secretary FTC

Spire Nottingham Hospital have an exciting opportunity for an experienced Medical Secretary to join our administrative team on a 12-month fixed term contract. As Medical Secretary, your main tasks are to provide a full medical secretarial service to Consultants.

The post requires excellent communication skills, computer literacy, and the ability to remain calm when dealing with clients.

Responsibilities:

• Provide an efficient secretarial service to all Consultants
• Type all Consultants' clinic notes and letters to General Practitioners and external agencies
• Answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature
• Liaise with Consultants and their secretaries to resolve patient queries/complaints in a timely manner
• Communicate effectively with GP surgeries, other healthcare professionals, and departments within the hospital
• Provide copy clinic letters when needed
• Open Consultants mail and distribute
• Assist in the training of new and trainee Medical Secretaries
• Undergo all mandatory training required
• Ensure consistent provision of service during holiday/sickness periods
• Contribute to the development of departmental procedures
• Familiarise with company policies and procedures
• Deliver exemplary customer service to all users of the service

Requirements:

• Audio typing is essential, although experience of working in a healthcare environment is desirable but not essential
• Good standard of education
• Excellent communication skills
• Professional telephone manner
• Good knowledge of medical, anatomical, and physiological terminology
• Knowledge of IT systems
• RSA level II or equivalent is desirable but not essential

Benefits:

• Competitive salary
• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts