Description
As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care.
The Quality Medical Assistant will work collaboratively with clinic leadership, providers, and care teams to identify opportunities for improvement, review quality performance reports, conduct patient chart reviews, and coordinate outreach to patients with outstanding preventive care and chronic disease management needs.
Responsibilities:
- Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.
- Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.
- Team Collaboration: Working with cross-functional teams to collaborate on patient care.
Minimum Qualifications:
- Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Utah
- Current Basic Life Support Certification (BLS) for healthcare providers
- Demonstrated basic computer skills involving word processing and data entry
- Professional manner and strong interpersonal and communication skills
- Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction
- Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers
Preferred Qualifications:
- Experience in an outpatient clinic or other healthcare setting
- Computer literacy in using electronic medical records (EMR) systems and other relevant software
- Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA
Benefits:
- Up to $5,250 annually for education assistance
- Partnership with schools for debt-free programs
- Comprehensive benefits package
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