Description
Maximize sales growth in a specified geographical territory, consistent with Company strategy and objectives. This role involves educating and informing physicians and/or hospital staff on the features and benefits of the customer's product(s) versus competitor products to increase prescriptions and/or use by healthcare professionals.
Essential Functions
- Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
- Identify target customers and physician profiling while maintaining and analyzing customer records within a specific geographical territory.
- Conduct sales interviews, carry out pre-call planning and preparation, and develop a self-analytical approach to identify learning areas from each call.
- Successfully manage objections and/or issues raised, escalating more sensitive or complex queries.
- Maintain records in the reporting systems within the required timescales.
- Effectively utilize relevant software (e.g., Electronic Territory Management System, CRM systems) to maintain updated records and report daily calls.
- Organize and conduct group events to optimize business while complying with relevant country legislation.
- Keep the Line Manager informed about changes in competitor activities and other market changes.
- Maintain up-to-date sales/technical knowledge of specialty and disease areas and relevant publications as per customer profile.
- Keep all Company equipment safe and in a good state of repair.
- Share experiences, ideas, and techniques to assist with the sales training of colleagues.
- Discuss, agree, and document assigned activity, Key Performance Indicator tools, and targets as agreed with the Line Manager.
- Successfully complete career development courses and additional training as required by the customer.
- Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
- Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry's Code of Practice.
- Perform other duties as assigned.
Qualifications
- Bachelor's Degree in Life Sciences or a related field.
- 1 year's relevant experience or equivalent combination of education, training, and experience.
- Good understanding of the Pharma Market and related procedures.
- Fluency in software operating systems, such as MS Office and customer relationship management systems.
- Effective verbal and written communication skills.
- Strong product knowledge.
- Ability to conduct face-to-face presentations to customers.
- Ability to organize and prioritize own workload.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
- Possession of any required industry qualification essential to function as a Medical Representative in the relevant market.
- Valid driver's license in the relevant state.
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