Managed Services Strategy & Planning Manager

The Managed Services Strategy & Planning Manager will develop go-to-market strategies and execution plans for Cisco's new Service Creation sales function. The ideal candidate will have 6+ years of experience in sales strategy and program development, with a proven track record of solving sophisticated business problems and accelerating sales in a matrixed environment.

Responsibilities:

• Develop a comprehensive point of view on the Managed Services market, including portfolio requirements, potential customers, key players, and competitors
• Provide actionable market insights by identifying new customer use cases and internal go-to-market requirements
• Drive Managed Services sales strategy and planning in several key areas, including market insights, opportunity analysis, customer segmentation, go-to-market strategies and execution, sales acceleration, and activation programs
• Act as the Strategy and Planning lead for ASP Service Creation function across in close partnership with Area Strategy and Planning, Sales and Engineering, Americas and Global Partner organizations, Finance, and Business Unit leadership
• Define roadmaps to success and cross-functional implementation frameworks
• Engage with ASP sales teams
• Work with Sales, Sales Engineering, and Sales Finance leadership to uncover and track opportunities, investments, and commitments
• Lead and support effective go-to-market strategies
• Deliver program management and governance
• Define and establish success measures for Service Creation initiatives
• Provide governance to support business objectives and track program progress
• Communicate results
• Create a program narrative with supporting data to inform senior leadership on objectives, dependencies, and investment impact
• Manage a key stakeholder relationship map to ensure ongoing communications and reporting

Key Deliverables:

• Support Service Creation leadership in translating priorities into a clear portfolio roadmap
• Lead mid- and long-term initiatives that span multiple offers, accounts, and Cisco portfolios
• Maintain a consolidated view of portfolio priorities, milestones, dependencies, risks, and investment needs
• Support alignment across Service Creation leaders, cross-portfolio specialists, ASP account teams, and Cisco business units
• Lead the portfolio planning cadence and prepare decisions, tradeoffs, escalations, and follow-up actions for leadership
• Identify common needs across Service Provider accounts and help convert account-specific work into reusable service models
• Consolidate cross-portfolio product requirements and support roadmap discussions with Cisco BUs
• Support business-case development, commercialization planning, pricing models, and routes to market
• Support anchor-provider validation of customer demand, technical feasibility, operational readiness, and commercial value
• Support launch readiness, field enablement, and the development of repeatable playbooks for additional Service Providers and markets
• Develop common planning templates, stage criteria, scorecards, and governance practices while streamlining related processes
• Track initiative progress, provider validation, launch readiness, adoption, pipeline, revenue potential, and investment return
• Identify opportunities to accelerate, combine, scale, pause, or retire initiatives
• Provide a forward-looking view of technology, market, and service-provider trends that could shape the Service Creation portfolio
• Capture decisions, lessons learned, and reusable practices across the portfolio to improve future Service Creation efforts

Minimum Qualifications:

• 6+ years of experience in sales strategy and program development with a proven track record of solving sophisticated business problems, crafting viable solutions, and accelerating sales in a matrixed environment
• Relevant experience in go-to-market strategy and execution including Market Management, Product/Solution Marketing, Product Management, Engineering Program Management, Business Development, or Consulting
• Deep understanding of Service Provider/Webscale/Hyperscale industry and business models required

Preferred Qualifications:

• Exceptional leadership skills, executive presence, and written/verbal communications required
• Strong command of Cisco product portfolio preferred
• MBA or equivalent experience preferred but not required