Ръководител отдел - Mall Veliko Tarnovo

As a department manager, you will be the leader who supports and motivates your team. You will create an environment where everyone can develop, following our values and contributing to both your success and the company's growth. Your main responsibilities will be:

• Leading the team to provide an exceptional customer experience, ensuring excellent operational and merchandising standards
• Being responsible for the store's performance
• Analyzing sales, identifying improvement opportunities, setting ambitious goals, and creating strategies to increase results and profit
• Organizing the work process and team schedule, ensuring smooth store opening and closing
• Selecting new talent, conducting training, and developing the team while promoting an inclusive culture and teamwork
• Staying up-to-date with the latest fashion trends, customer preferences, and market dynamics to ensure competitiveness
• Representing yourself and the company in a positive and professional manner
• Actively promoting our loyalty program

You will be working with a dynamic team in the store, collaborating with colleagues from different stores, sharing experiences, and achieving success together.

We are looking for someone with:

• Experience in team management in the retail industry
• Planning, analysis, and tracking skills using various systems and reports
• Strong communication and problem-solving skills
• Ability to work in a dynamic environment
• Motivation to create an exceptional customer experience
• Interest in fashion trends and market dynamics
• Good command of English, both written and spoken

We offer:

• 25% employee discount for all H&M Group brands
• H&M Incentive Program
• Food vouchers worth 78€
• Insurance based on real gross remuneration
• Additional health insurance
• Opportunity to issue a Multisport card at a preferential price
• Training and global career development opportunities within the company
• “Refer a friend” program with a bonus
• Bonus system
• Paid leave for marriage
• H&M gift card for baby birth
• Voucher for 10 years of service
• Retirement reward