Description
We are AccorHotel, a world-leading organisation in Augmented Hospitality. We have over 230,000 hospitality specialists putting people at the heart of what we do, creating new connections and emotions for our guests.
As a MAITRE, you will coordinate the activities of the team, guiding, prioritising, and distributing tasks, as well as solving operational problems.
Key responsibilities include:
- Coordinating team activities and solving operational problems
- Welcoming clients upon arrival at the restaurant, providing information, and escorting them to their tables
- Managing reservations and table arrangements according to service orders
- Promoting wine sales and restaurant dishes according to each client's profile
- Ensuring complete compliance with food safety best practices alongside your immediate supervisor
- Preparing work schedules and holiday plans, as well as personnel department controls (hour bank, time cards, etc.)
- Coordinating the team under your responsibility, selecting, training, evaluating performance, and stimulating motivation among collaborators alongside your immediate supervisor
- Executing other related tasks as needed
Qualifications:
- Completed higher education in Hospitality, Tourism, or a compatible field
- Knowledge and application of food safety best practices
- Notions of etiquette
- Wine knowledge
- Office package
- Intermediate English
- Problem-solving
- Contribution to results
- Pleasure in serving
- Organisation
- Proactivity
Benefits:
- On-site meals
- Transportation allowance
- Medical insurance
- Dental insurance
- Telemedicine
- Life insurance
- Pharmacy insurance
- Profit-sharing
- Collaborator Assistance Programme
- Day Experience at Novotel Itu
- Loyalty prize
- Well-being programme
- Education assistance
- Game room
- Birthday leave
- Parking
- Bicycle storage
- Discounts on Accor services
- Free supplementary courses
- Discounts at partner gyms
- Private pension
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