Description
Overview
Library Page positions are educational opportunities for candidates who are currently enrolled as students in an accredited educational program. As a Library Page at The New York Public Library, you will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career.
Responsibilities
Under the direction of a Page supervisor, the Library Page:
- Provides exceptional customer service and projects a positive and courteous attitude to the public
- Shelves and arranges books, CDs, DVDs, and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials, and refers patrons to the appropriate place or person for assistance
- Assists patrons with basic computer, internet, and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Requirements
- Currently enrolled as students in a degree program/accredited school (High School, GED Program, Associate's Degree, Bachelor's Degree, Master's Degree, etc.)
- Proper employment certificate for minors under 18 as required by NYS law
Skills
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Benefits
- Access to the Library Page Fellowship Program, a career growth development program that empowers youth as they shape their careers
- Opportunities to develop career readiness skills, explore career goals, and receive on-the-job coaching, training, and mentorship
Physical Duties
- Moderate lifting required (up to 25 lbs)
- Pushing book trucks
Schedule
- 18 hours per week, including evenings and Saturdays (variable schedule based on library needs and may be subject to change)
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