Manager, Design & Development

We are seeking a Manager, Design & Development to lead the design and development of competency-based learning and assessment experiences for academic and professional programs. The successful candidate will lead a team of instructional designers, assessment developers, and instructional technologists to create high-quality learning content.

Primary Responsibilities:

• Lead and supervise teams of instructional designers, assessment developers, and educational technologists
• Ensure overall design and development deliverables meet quality, consistency, and alignment expectations
• Use data-driven insights to identify trends, challenges, and opportunities for improvement
• Model and mentor best practices in leveraging AI in curriculum and assessment design
• Manage the design and development process for assigned projects
• Lead assessment design efforts, ensuring validity, relevance, technical accuracy, and alignment with program competencies and learning objectives
• Collaborate with internal and external stakeholders to deliver solutions on time and within budget
• Analyze stakeholder feedback and implement necessary improvements or changes
• Coordinate the delivery of course designs, scope specifications, and other design and development deliverables
• Build and maintain cross-functional partnerships to support the development and maintenance of high-quality learning experiences
• Provide direct reports with measurable feedback, coaching, and professional development opportunities
• Manage risks and remove barriers to keep projects on track and aligned with institutional goals

Knowledge, Skills, and Abilities:

• Proven ability to lead, organize, and manage teams and their activities to achieve high-quality outcomes
• Strong coaching and talent development skills, with experience managing direct reports
• Experience delivering high-quality educational products in a fast-paced, dynamic environment
• Ability to build relationships, collaborate effectively, and influence at all levels within a matrixed organization
• Strong project management and organizational skills, with the ability to handle multiple tasks and maintain attention to detail
• Analytical mindset with experience using data to identify trends, drive decisions, and implement process improvements
• Sound judgment, problem-solving, and decision-making skills in fast-paced and dynamic environments
• Ability to foster innovation, continuous improvement, and best practices in curriculum and assessment design
• Experienced using AI in product design and development
• Excellent communication skills, with the ability to tailor messaging to various audiences and provide constructive feedback
• Adaptability and resilience, with the ability to manage ambiguity and lead teams through change

Qualifications:

• Bachelor's degree
• 5 years of relevant experience, including supervisory or team leadership experience
• Broad management knowledge and understanding of instructional design and/or assessment development

Preferred Qualifications:

• Master's degree in Instructional Design, Curriculum and Instruction, Educational Technology, Learning Sciences, or a related field
• Experience creating innovative, mobile-first, social-by-design, gamified, or non-linear learning experiences at scale
• Experience with UI/UX design principles, using AI in product design and development
• Demonstrated experience with process development, implementation, and continuous improvement initiatives
• Strong understanding of the higher education landscape and competency-based education models

Benefits:

• Medical, dental, vision, telehealth and mental healthcare
• Health savings account and flexible spending account
• Basic and voluntary life insurance
• Disability coverage
• Accident, critical illness and hospital indemnity supplemental coverages
• Legal and identity theft coverage
• Retirement savings plan
• Wellbeing program
• Discounted WGU tuition
• Flexible paid time off for rest and relaxation with no need for accrual
• Flexible paid sick time with no need for accrual
• 11 paid holidays
• Other paid leaves, including up to 12 weeks of parental leave