Library Page - Pelham Parkway-Van Nest Library

We are seeking a Library Page to join our team at the Pelham Parkway-Van Nest Library in the Bronx. As a Library Page, you will have the opportunity to gain knowledge and experience in a library setting, working with a diverse range of patrons and assisting with various tasks.

The Library Page position is scheduled for 17 hours per week, including evenings and Saturdays, and is a part-time role. The position will be temporarily reassigned to Morris Park while the branch is closed for renovations.

Key Responsibilities

As a Library Page, you will:

• Provide exceptional customer service to the public, projecting a positive and courteous attitude
• Shelf and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order
• Answer in-person inquiries, help patrons locate needed materials, and refer them to the appropriate place or person for assistance
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs
• Perform other related tasks as needed

Skills, Knowledge & Expertise

To be considered for this role, you must:

• Be currently enrolled as a student in an accredited educational program (high school, GED program, associate's degree, bachelor's degree, master's degree, etc.)
• Have proper employment certification for minors under 18, as required by New York State law
• Possess strong organisational skills and the ability to follow detailed instructions in a fast-paced environment
• Have excellent customer service skills and the ability to work with a diverse patronage
• Possess superb interpersonal and communication skills
• Demonstrate strong problem-solving skills and reliability
• Have basic computer and technology skills, such as Microsoft Office Suite and Google Applications

Preferred Qualifications

We prefer candidates with:

• The ability to troubleshoot basic computer and printer issues
• Experience with e-readers and library technologies
• The ability to speak foreign languages

Benefits

At NYPL, we value:

• Being helpful to patrons and colleagues
• Being resourceful in solving problems
• Being curious in all aspects of your work

The physical duties of this role include moderate lifting (up to 25 lbs) and pushing book trucks.