Description
We are seeking a highly motivated and experienced Manager Key Accounts to lead our Customer Service team in Frankfurt. As a leading global logistics company, Expeditors connects the world and has been successfully operating for over 45 years.
Job Summary: As the Manager Key Accounts, you will be responsible for strategically leading and guiding the Key Account Management team. Your main objectives will be to identify new business opportunities, develop existing customer relationships, and implement customer processes into our daily operations.
Responsibilities:
- Strategic and disciplinary leadership of the Key Account Management team
- Identification of new business opportunities through analysis of customer structure and company goals
- Correspondence and support of customers and business partners in an international environment
- Implementation of customer processes into our daily operations
- Further development of team members within the department
Requirements:
- Commercial studies in logistics/forwarding industry or relevant vocational training
- Several years of experience in operations
- (Initial) experience in a leading position in Key Account Management in logistics
- Product knowledge in air freight, sea freight, or land transport
- Very good German, English, and MS Office skills
What We Offer:
- Company pension scheme
- Additional benefits (e.g. bike leasing, employee events)
- Discounted company shares in the form of stocks
- Variable success bonus
- Opportunity for individual home office days
- 28 days of holiday (30 days after 5 years of company affiliation)
- Ergonomic and modern workplaces
- Family atmosphere and lived team spirit
- Career and individual development options (e.g. LinkedIn Learning)
- Parking spaces on site
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