Legal Program Manager

Job Overview

As a Legal Program Manager at OpenAI, you will independently manage assigned programs and workstreams across Legal priorities, with a focus on emerging user risk. Your portfolio may include sensitive user escalations, intake and response workflows, and improvements informed by recurring issues, with the mix evolving alongside team needs.

Responsibilities

• Independently manage assigned legal programs and workstreams: define plans, owners, milestones, and dependencies within agreed scope, anticipate blockers, and drive execution.
• Translate counsel's and specialist teams' guidance into repeatable workflows, playbooks, and documentation.
• Build strong partnerships across Legal, Product, Safety, User Operations, Policy, and other teams to clarify ownership, coordinate handoffs, and drive commitments through completion.
• Clarify open questions, gather and verify information, synthesize partner input, and bring recommendations and tradeoffs to the appropriate decision-makers.
• Maintain a reliable source of truth for matters, source documents, owners, deadlines, decisions, and actions.
• Identify recurring issues and execution gaps, propose practical improvements, and lead agreed changes through implementation and adoption.

Requirements

• Demonstrated experience independently managing programs or projects from planning through delivery in legal operations, business operations, compliance, policy, investigations, or a related field.
• Experience coordinating work across teams, maintaining reliable records, and driving open questions and actions to resolution.
• Improved a recurring workflow, documented the change, and helped others adopt it.
• Strong organizational, analytical, and communication skills.
• Exercise sound judgment under pressure, adapt to changing priorities, and know when to proceed independently or seek guidance.
• Handle sensitive information and difficult subject matter with discretion and care.

Nice to Have

• Experience working with an in-house legal team or in a technology environment.
• Familiarity with user safety, legal escalations, preservation, incident response, or operational data.
• Resourceful and hands-on, with enthusiasm for AI technology and the ability to learn unfamiliar subject areas.

What We Offer

• Salary: $162K - $180K
• Hybrid work model of 3 days in the office per week
• Relocation assistance to new employees