Description
At Harvey, we're transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.
As a Legal Engineer Associate, you'll play a critical role in ensuring our law firm and in-house customer users are set up for success. You will deliver tailored training, create education strategies that align with legal workflows, and serve as a trusted guide to customers adopting Harvey across practice groups and legal departments.
Responsibilities
- Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments
- Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value
- Support onboarding, expansion, and renewal efforts by ensuring users are confident and proficient with the platform
- Gather feedback from training sessions and pass insights to Product and Engineering teams to inform development
- Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas
- Evangelize Harvey internally and externally as a leader in AI-powered legal technology
Requirements
- A J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role
- Practical experience building agents, prompts or workflows for legal use cases, plus the legal judgment to know when you need guidance
- Clear communication, curiosity about AI and the ability to become fluent in a product quickly through hands-on use
- An appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources
- Strong follow-through and comfort incorporating direct feedback
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