Description
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
The Leasing Specialist assists with day-to-day leasing and administrative operations for Rexburg Housing’s student communities. The role is based at Birch Plaza and Birchwood and reports to the Leasing Manager there. The Leasing Specialist helps Property Managers reach all KPI goals, especially occupancy, pre-lease, and lead response, and support the wider Rexburg Housing team as needs arise.
Key duties and responsibilities:
- Own lead follow-up for Birch Plaza and Birchwood. Respond to every new lead quickly, ideally under 24 hours, and move prospects toward a tour and a signed lease.
- Support the broader team by occasionally assisting at other Rexburg Housing communities when staffing needs come up.
- Stay flexible on scheduling, with part-time hours that can vary with team needs, move-in and move-out periods, and the BYU-Idaho semester cycle.
- Serve residents with empathy, answering resident questions by text, email, phone, and in person.
- Coordinate with the team for proactive leasing and work closely with the Leasing Manager to find creative ways to find new prospective leads for the properties.
- Manage your own workload, staying organized and prioritizing tasks without being told.
- Provide front-desk customer service, help with tours and application processing, and support leasing activities and administrative tasks as needed.
- Work in Entrata, Funnel, and Excel every day.
Benefits:
- 401K Plan with up to 6% matching
Compensation: $12/hour, hourly, part-time, with the ability to earn performance bonuses
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