Description
We are seeking a highly organized and self-motivated individual to provide administrative support to a top-producing Mortgage Specialist in our Montréal office.
The successful candidate must be fluent in Mandarin or Cantonese to effectively serve our Asian market clients.
Responsibilities
- Provide superior responsive service to client fax, email, and telephone requests
- Ensure timely execution and delivery of client transactions and requests
- Develop relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently
- Manage Mortgage Specialist's email, mail, and calendar to prioritize tasks and ensure effective time management
- Maintain office routines and expenses, ensuring efficiency and availability of equipment and supplies
- Proactively identify Mortgage Specialist's needs and provide necessary documentation and information
Requirements
- Sales-oriented, self-motivated, and self-managed individual who thrives in a fast-paced environment
- Ability to provide superior responsive service to client requests and build customer loyalty and trust
- Extremely well-organized with the ability to multi-task and prioritize tasks
- Strong computer skills and knowledge of mortgage process and Home Financing products is an asset
- Bilingualism (English and French) required
What's in it for you?
- Comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- World-class training program in financial services
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