Description
Organizations everywhere struggle with the costs and complexities of software solutions that promise to simplify their lives. Freshworks offers a fresh vision for how the world works, building uncomplicated service software that delivers exceptional customer and employee experiences.
As a Lead - Solution Engineer, your primary responsibilities include:
- Collaborating with Enterprise customers to identify and address their most critical business challenges.
- Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals.
- Gathering requirements effectively to clearly define customer problems.
- Building and presenting compelling demonstrations of Freshworks ITOM products.
- Articulating the value of Freshworks solutions to a variety of audiences.
- Embracing lifelong learning and continuously developing your skills.
- Evangelizing the refreshing user experience offered by the Freshworks platform.
The ideal candidate will have 6-8 years of experience in Solution Engineering and/or IT Operations, excellent soft skills and presentation abilities, and a strong understanding of ITOM/ITAM domains.
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software, and we're committed to fostering an environment that enables everyone to find their true potential, purpose, and passion.
For more fresh new jobs, check out yubhub.co.