Description
Mastercard is seeking a Junior Network Provisioning Engineer to join its Global Provisioning Team. The successful candidate will manage Smart PDU monitoring and infrastructure health, support port capacity tracking and utilization reporting, maintain DCIM systems and asset inventories, provide operational support for data centre infrastructure services, troubleshoot and resolve infrastructure incidents, and contribute to automation and operational efficiency initiatives.
Responsibilities:
- Manage Smart PDU monitoring and infrastructure health
- Support port capacity tracking and utilization reporting
- Maintain DCIM systems, asset inventories, and operational data
- Provide operational support for data centre infrastructure services
- Troubleshoot and resolve infrastructure incidents and service requests
- Support infrastructure deployments, upgrades, and lifecycle activities
- Contribute to automation and operational efficiency initiatives
- Develop technical documentation and operational procedures
- Collaborate with engineering teams on infrastructure improvements
- Ensure compliance with operational and security standards
Requirements:
- Platform engineering expertise with exposure to two or more of the following areas: LAN, firewalls, Routing and Switching technologies
- Mastery of TCP/IP protocol communications, addressing & subnetting, knowledgeable with IPV6 addressing
- Knowledge of Cisco’s product portfolio: routers, switches, ACI
- Knowledge of Aruba product portfolio: switches, ClearPass, APs
- Knowledge of Arista product portfolio: Spine leaf architecture, Cloud Vision
- Cisco certifications such as CCNA required, DCCOR preferred
- Familiarity with scripting tools such as Python, Ansible and Automation
- Knowledge of Infoblox (inc. DHCP, DNS)
- Datacenter support experience including racking and cabling of IT equipment is a plus
Desirable skills:
- Strong verbal and written communications skills
- Excellent customer support capabilities
- Self-motivated demonstrating strong organizational and listening skills
- Very detail oriented with the ability to carry out assigned tasks with minimal supervision
- Ability to consistently act in a professional manner and communicate with all levels of the organization
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