Intern (Refugee Care)

We are seeking a highly motivated and organized individual to join our Refugee Care Unit in Makassar, Indonesia as an Intern. The successful candidate will provide support for day-to-day implementation of Refugee Care activities, co-facilitate counselling sessions, maintain documentation and record-keeping, and support data collection and analysis.

Responsibilities:

• Participate in the implementation of the Refugee Care unit programme, particularly in organizing events
• Provide support for the day-to-day implementation of programme activities in coordination with the Refugee Care Unit in Makassar
• Co-facilitate general/non-clinical counselling sessions under the direction and supervision of the Refugee Care Unit
• Maintain documentation and record-keeping for training sessions, meetings, and other Refugee Care Unit initiatives
• Support the Refugee Care Unit in the collection and maintenance of data related to mental health and psychosocial support
• Provide assistance in non-specialized protection-related activities, including awareness sessions and protection cadre meetings
• Provide assistance in the distribution and response management of Freshdesk tickets within the Complaints and Feedback Mechanism (CFM)
• Provide support to the AVRR and the associated movement procedures
• Work closely with the education team to support school visits, coordinate with Principals, and participate in parent meetings aimed at enhancing student learning outcomes
• Undertake any other related duties as may be assigned

Qualifications:

• Enrolled in the final academic year of a first university degree programme in Psychology, Social Welfare, Social Work, Education, or a related field
• Relevant professional or volunteer experience with civil society organizations, volunteer groups is an advantage
• Excellent computer skills (word processing, spreadsheet, database, email exchange, Microsoft Office)
• Flexible and open to learning new experiences
• Good interpersonal, networking, and communication skills
• Ability to work effectively and harmoniously with colleagues from varied culture and professional backgrounds
• Fluency in English and Bahasa Indonesia (oral and written)

Benefits:

• A small monthly stipend to help offset costs
• Coverage against occupational accidents and illnesses under the Compensation Plan