Intermediate Claims Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

As an Intermediate Claims Adjuster, you will investigate, evaluate, and quantify insurance claims. You will determine and provide recommendations regarding coverage, liability, and the amount to be paid, according to the policy terms.

Responsibilities:

• Manage and handle assigned claims while meeting company quality standards, conducting thorough investigations, determining coverage and validity, interviewing and communicating with insureds, claimants, and witnesses, inspecting damaged sites as needed, and negotiating settlements within authorised limits.
• Maintain accurate records in compliance with company norms and procedures using specialised computer systems.
• Accurately and efficiently manage billing for assigned files according to established deadlines.
• Assist in collecting receivables for assigned claims.
• Participate in local branch marketing efforts, attend professional and social events, and develop new business opportunities.
• Demonstrate high-level reasoning and mathematical skills to calculate and analyse data and arrive at logical conclusions.
• Be able to work in extreme weather, environmental, and driving conditions at any time of day or night.
• Attend ongoing training courses to stay up-to-date on industry issues, changes, and licensing requirements.

Requirements:

• Post-secondary education.
• Obtaining or working towards a PAA designation.
• Valid claims adjuster licence.
• Valid driver's licence.
• Demonstrated claims adjusting and negotiation skills.
• Excellent interpersonal and communication skills, and computer literacy.
• Minimum 5 years of experience in claims adjusting.

Skills and Knowledge:

• Strong knowledge of insurance, claims, or business management.
• Excellent oral and written communication.
• Computer skills, including Microsoft Office and Excel products.
• Ability to navigate and work in auxiliary systems required by clients.
• Ability to work effectively in a remote or home environment.
• Analytical and interpretation skills.
• Strong organisational skills.
• Excellent interpersonal skills.
• Negotiation skills.
• Ability to work effectively in a team environment.
• Ability to meet or exceed expected performance levels.