Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Claims Technician, you'll be the first point of contact for customers, guiding them through the claims process. You'll be the calming voice after a homeowner discovers water flowing into their property following floods. You'll explain complex details to relieved claimants and have contractors praising your organisational skills.
The role requires both empathy and initiative – clear communication helps customers feel supported, while independent thinking keeps claims moving forward. You'll work in a supportive team, either from home or in our bright, collaborative office.
We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA).
The skills you will have when you apply:
- Experience in a claims environment, ideally property claims
- Excellent communication skills: speaking with and writing to policyholders, insurers, contractors, and more
- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
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