Installation Manager

Samsara is seeking an Installation Manager to oversee customer engagements with installation partners, provide onsite support for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations.

The Installation Manager will work closely with customers, partners, and cross-functional teams to ensure every project drives adoption and long-term value. This role is ideal for someone with experience in project management, installation oversight, or field services who thrives in fast-paced, customer-facing environments.

Key responsibilities:

• Define installation best practices for the EMEA organisation
• Assist partners in building project-specific installation guides using Samsara best practices and deliver onsite training to installer technicians on project specific requirements
• Coordinate with installation partners to ensure work is completed on time, on budget, and to Samsara's quality standards
• Identify risks early, propose mitigation strategies, and keep projects on track
• Provide onsite oversight for large or complex deployments
• Perform first of kind installations on complex customer projects
• Capture lessons learned from each project to improve processes and drive continuous improvement with installation partners

Minimum requirements:

• 5+ years experience managing vehicle and/or hardware technology
• Prior vehicle installation or fitter experience
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Confident in electronic & system integration and specification
• Experience in field operations coordination, implementation, and technical deployment
• Strong attention to detail with the ability to manage multiple projects in parallel
• Excellent communication and stakeholder management skills
• Comfortable in a dynamic, fast-paced environment with cross-functional collaboration
• Must have valid driver's license and be insurable

Ideal candidate:

• Experience with tachographs
• Can develop professional customer-facing documentation with diagrams
• Has strong bias for standardisation & automation
• Possesses strong problem-solving skills and a continuous improvement mindset
• Has familiarity or hands-on experience with AI tools

Total Rewards: Samsara provides a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.