Inside Sales Supervisor, Costa Rica

We are seeking an Inside Sales Supervisor to collaborate with innovative 3Mers around the world. As an Inside Sales Supervisor, you will have direct leadership responsibility for a work group with clearly defined roles. You will review and approve work results conducted by the work group, supervise professional and support level employees within a specific discipline within the sales function, and coach the work group to improve sales and process effectiveness and achieve objectives.

Responsibilities:

• Adapt differing techniques and methods to deal with variations in work conditions and operations to proactively identify and solve complex problems.
• Supervise the development and implementation of improvements and/or solutions to work processes and tools.
• Report to supervisor/manager on key milestones and critical business initiatives.
• Supervise work group with clearly defined roles within one functional discipline in the sales function.
• Accountable for the activities and results of their work group.
• Employees supervised are on a support or lower professional level.
• Supervise development and implementation of functional project plans.
• Leads projects, linking project steps to business strategies.
• Ensures plans support business needs and goals and that project objectives and deadlines are met.
• May continue to maintain accounts where appropriate.

Requirements:

• Bachelor level university/college degree is generally required.
• Master's degree is preferred.
• A minimum of 6-9 years relevant working experience is normally required.
• In-depth knowledge and experience with theories and practices of one or more related disciplines within the sales function.
• In-depth knowledge of assigned area of responsibility, 3M structure, organization, and business.
• Knowledge of computer programs and corporate systems relevant to the assigned area of responsibility is normally required.
• Generally requires the ability to communicate in written and spoken English.

Benefits:

• 3M offers many programs to help you live your best life – both physically and financially.
• Competitive pay and benefits.