Industry Solution Architect

Salesforce Industries is seeking an Industry Solution Architect to join our Professional Services Global Delivery Center team. As an Industry Solution Architect, you will play a key role in determining the optimal use of the Vlocity product in the customer environment. Your responsibility will be to understand the customer's business requirements, design, and configure the desired solution.

Responsibilities:

• Work with customers, including business executives, business analysts, and IT development staff
• Understand business needs and distill the information into business and technical requirements
• Translate complex business requirements into solution designs, including insurance product configuration, rate models, user stories, and business rules
• Collaborate with business stakeholders to deliver solutions that meet their needs
• Serve as a key channel back to the Salesforce Industries product management team to drive innovation and improvements
• Travel to customer locations as required

Experience:

• At least 8+ years of Healthcare Industry Experience
• Involved in the implementation of healthcare solutions at operators
• Demonstrated ability in the Healthcare domain or Health Cloud
• Experience with Salesforce Platform
• Knowledge of process modeling tools and best practices
• Experience with project management tools and best practices
• Data modeling and systems analysis and design skills

Technical Skills:

• Ability to technically lead complex projects throughout the complete IT lifecycle
• Hands-on experience with process modeling tools and best practices
• Experience with project management tools and best practices
• Data modeling and systems analysis and design skills

Desired Certifications/Qualification:

• Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field
• Salesforce Sales/Service Cloud Consultant
• Salesforce Administrator
• Salesforce Developer
• Certified Scrum Master / Certified Product Owner