HR Generalist

The HR Generalist will report to the HR Manager and be an integral part of the HR team assisting with Employee Relations and special projects.

Responsibilities and Duties:

• Develop human resources solutions by collecting and analyzing information and recommending courses of action.
• Improve manager and employee performance and experience by identifying problems and evaluating potential solutions.
• Oversee and complete special projects, including setting timelines, coordinating with parties, conducting research, and fulfilling transactions.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation.
• Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
• Review and file new hire paperwork in collaboration with payroll and legal vendors.
• Administer the Employee Satisfaction Survey.
• Address employee relations, concerns, and disciplinary or performance issues as they arise.
• Update/revise employment policies and procedures as required by law or necessary for the business.
• Maintain a positive culture by managing day-to-day office tasks as needed.
• Assist in the payroll process and offboarding/onboarding.
• Issue administrative-related documents in regards to Covid-19, government-related certificates, and office or business-related documents.

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Finance, or equivalent work experience.
• 2+ years of direct experience; hourly population and/or call center experience highly preferred.
• Strong ability to multitask, extremely detail-oriented, great communication skills, and a TaskUs attitude.
• Background in the BPO industry will be considered as a plus.
• Experience with HRIS systems, reporting, HR practices/procedures, benefits, and compensation will be considered a plus.
• Great level of English.
• Knowledge of state and federal employment law.

What We Offer:

• Competitive industry salaries ranging from $60,000 to $90,000 per year.
• Comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.