Guest Service Associate - Food and Beverage Service

As a Guest Service Associate - Food and Beverage Service at AccorHotel in New Delhi, you will be responsible for delivering exceptional service to our guests.

Your main duties will include:

• Performing opening and closing side duties as assigned
• Setting tables according to standards and procedures
• Delivering F&B services in accordance with departmental standards and procedures
• Checking table settings, cleanliness, and side station preparation
• Greeting guests warmly and escorting them to their tables
• Serving food and beverages according to service standards
• Applying necessary precautions for food safety and hygiene
• Remembering individual guest names and preferences to provide personalized service
• Upselling and promoting food and beverage offers to maximize sales revenue
• Clearing and tidying up tables after guest departure
• Collecting food and beverage supplies and reporting any discrepancies
• Reporting complaints, incidents, or irregularities to management

You will also be required to assist other Food & Beverage outlets during peak times or when needed.

The ideal candidate will have a Degree or Diploma in Hotel Management, strong leadership and interpersonal skills, good communication and customer contact skills, and the ability to multitask in stressful situations.