Global Operations Associate, Ocean

We are Flexport, a company that has taken a central role in the recent global supply chain crisis. You will be part of our Global Operations team, ensuring high-quality shipments and smooth operations.

Your responsibilities as a Global Operations Associate include:

• Ensuring shipments move on-time and exceptions are handled appropriately
• Meeting internal KPIs and SLAs for quality delivery
• Following standard operating procedures (SOPs)
• Resolving client issues quickly and escalating as needed
• Coordinating day-to-day logistics with internal and external partners
• Executing end-to-end movement of freight shipments within a regional network
• Assisting in managing shipments with partners

Prerequisites:

• BA/BS Degree or completed professional training as a forwarding agent
• 1-2+ years of experience in logistics, freight forwarding, supply chain, or ocean carrier operations
• Fluent in Italian and English; other European languages are a plus
• Adaptability to new technology and fast-paced environments
• Effective time management, attention to detail, and communication skills
• Teamwork, relationship building, and problem-solving capabilities
• A compliance-first attitude

Benefits:

• Opportunity to contribute to a fast-growing company with global impact
• 22 vacation days, additional paid permits and time off
• Lunch compensation up to 12 euros/day
• Health Insurance & Life insurance
• Statutory pension contributions
• Employee Assistance Program
• Equity program
• Parental leave benefit

The base gross salary (RAL) range for this position is €28,000-€38,500 EUR.