General Manager - Soho House Istanbul

We are seeking a General Manager to lead our Soho House property in Istanbul, ensuring operational efficiency, exceptional member and guest experiences, and optimal profit. As a General Manager, you will be an influential leader and strategic business partner, responsible for day-to-day staff management, driving sales and retention, and maintaining high standards of service and quality.

Key Responsibilities:

• Assess business objectives and deliver an elevated, approachable, and profitable experience
• Provide weekly and daily reports on the economic and operational state of the business
• Ensure adherence to company policies, food safety regulations, and health and safety standards
• Collaborate with internal and external stakeholders to drive effective processes and implement innovative opportunities
• Guide and develop policies, procedures, and systems to improve business operations and service
• Oversee local company accounts and investments
• Provide strategic leadership and support commercial targets and profitability goals
• Lead and motivate the finance team
• Partner with other leaders on marketing plans and membership strategies

Qualifications & Experience:

• At least 10 years of experience managing high-volume Food and Beverage operations or multi-unit operations
• Strong understanding of local and government-regulated food safety, risk prevention, and emergency procedures
• Excellent interpersonal skills and ability to build relationships with internal and external stakeholders
• Creative and analytical thinker with strong business acumen and a focus on results and guest satisfaction
• Ability to innovate and influence others

What We Offer:

Soho House is an equal opportunity workplace that values diversity and inclusion. We encourage applications from all genders, races, religions, ages, and sexual orientations.