General Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

As a General Adjuster, your primary purpose is to investigate claims against insurance or other companies for personal, casualty, or property loss or damages, and attempt to effect out-of-court settlement with claimant.

Responsibilities:

• Handle complex losses locally unassisted up to designated authority, and assist on larger losses, including handling accounting-based losses (business interruption and stock)
• Examine claim form and other records to determine insurance coverage
• Interview, telephone, or correspond with claimant and witnesses regarding claim
• Consult police and hospital records, and inspect property damage to determine extent of company's liability and varying methods of investigation according to type of insurance
• Estimate cost of repair, replacement, or compensation
• Prepare report of findings and negotiate settlement with claimant
• Recommend litigation by legal department when settlement cannot be negotiated
• Attend litigation hearings
• Revise case reserves in assigned claims files to cover probable costs
• Assist in preparing loss experience report to help determine profitability and calculate adequate future rates

Additional Responsibilities:

• Perform other duties as assigned
• Support the organization's quality program(s)
• Travel as required

Qualifications:

• Bachelor's degree from an accredited college or university preferred
• Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation
• Appropriate state adjuster license is required
• Five (5) years of related experience or equivalent combination of education and experience required

Skills & Knowledge:

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies