P&C Bodily Injury Adjuster

We're seeking a Bodily Injury Adjuster to join our growing team. As a Bodily Injury Adjuster, you will adjust third-party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement claims involving bodily injury, personal injury, or wrongdoing.

This role is a full-time, home-based position that may require travel for claims meetings, seminars, or scene investigations.

Key Responsibilities

• Perform duties as outlined in the Property Damage Adjuster Job Description
• Review workflow and claim system reminders daily, making significant progress towards completing tasks within 72 hours
• Review new claims assignments within 24 hours of assignment and complete the Plan of Action
• Contact insured/claimant within 24 hours of assignment
• Assign appraisers or coordinate receipt of estimates according to client guidelines
• Determine if estimates or appraisals are appropriate based on reported damages and evidence
• Gather evidence of damages
• Interview or obtain recorded statements from claimants, insureds, and witnesses
• Request payment authorization according to client guidelines and Davies Claims North America policy
• Follow client guidelines for claim denial
• Obtain internal investigation reports from insureds when permitted
• Maintain professional and timely communication with clients
• Determine degree of attorney involvement, if any
• Act with utmost good faith in handling claims
• Set reminders for necessary follow-up
• Accurately record communication and activity in claim system notes
• Follow procedures for imaging documents
• Meet Continuing Education requirements
• Maintain a 95% claim closure ratio
• Report to Excess carrier on claims meeting requirements
• Notify supervisor and client of Summons and Complaint received
• Obtain status reports from defense counsel
• Read and understand Excess Carrier Insurance Policy
• Run ISO ClaimSearch on injured claimants
• Determine injury status of all persons involved in crash investigations
• Interact with insurance adjusters from other companies
• Respond to Reservation of Rights letters
• Develop working knowledge of No Fault/PIP law
• Enter necessary information into claim system for Medicare reporting
• Follow Davies Claims North America guidelines for settling claims involving Medicare recipients
• Check for claimant's compliance with F.S. 768.28 Sovereign Immunity
• Recommend/assign field adjuster as necessary
• Review field adjuster reports for thoroughness and accuracy

Skills, Knowledge & Expertise

• College degree or equivalent experience
• Adjuster license
• Excellent knowledge of Tort Law, bad faith procedures, and case law
• Previous experience with settling bodily injury claims
• Proficiency with Microsoft Office Suite
• Proactive, independent, dependable, and takes initiative
• Superb written and verbal communication skills
• Superior time management skills
• Exceptional capability to multi-task and prioritize
• High level attention to detail
• Capable of working collaboratively and independently
• Exhibit discretion with sensitive and confidential information

Benefits

• Medical, dental, and vision plans
• 401(k) plan with employer matching
• Time-off policies, including Discretionary Time Off (DTO) and Paid Time Off (PTO)
• Paid holidays
• Life insurance and short-term and long-term disability coverage