Description
Join an Accor hotel, where you can make a positive impact on our customers, colleagues, and the planet.
As a Temporary Receptionist, you will take care of our customers from arrival to departure, ensuring they have a memorable experience.
Your responsibilities:
- Welcome and accompany customers with professionalism and a smile
- Manage check-ins and check-outs
- Respond to customer requests and provide information about the hotel and Lyon
- Handle reservations and daily reception tasks
- Ensure customer satisfaction and comfort
- Maintain a tidy reception area
You will work in a dynamic team and need to be autonomous, organised, and proactive.
Requirements:
- Wide availability
- Autonomous, organised, dynamic, and punctual
- Excellent customer service skills
- Proficient in English; knowledge of another language is a plus
- Previous experience in hospitality or customer service is required
- Familiarity with Fols and Résaweb software is desirable
Shifts: evening (15:00-23:18), morning (06:45-15:18), and night (23:00-06:53).
This is a full-time temporary contract, renewable.
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