FR - Réceptionniste (H/F/X)

Join a hotel within the Accor network, a group that brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.

As a Receptionist, you will take care of our clients from their arrival to their departure, ensuring they have a memorable experience.

Your role:

• Welcome clients, manage check-in and check-out, handle billing and payment, providing exceptional service
• Offer a personalised experience for each client
• Manage emails and phone calls
• Oversee reservations

Qualifications:

• Experience in hospitality is essential
• Familiarity with software such as Fols or equivalent is desirable, Opéra Cloud is also beneficial
• Proficiency in English, with additional language skills being an advantage
• Knowledge of reception operations
• Good computer skills
• Understanding of cash handling and invoicing procedures
• Excellent communication skills
• Team-oriented mindset

Additional Information:

• This is a franchised hotel
• We are committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent