Description
Join a hotel within the Accor network, a leading hospitality group. As a Front Desk Receptionist, you will play a key role in delivering exceptional customer experiences.
The ibis Styles Beauvais hotel, comprising 60 rooms, 160m² of seminar facilities, and a restaurant, is seeking a versatile daytime Front Desk Receptionist.
Responsibilities:
- Welcome and serve guests, handling physical and telephone reservations while adhering to procedures.
- Manage check-in and check-out processes, ensuring accuracy and efficiency.
- Provide service at the bar until closing time.
- Handle billing and receipt processing.
- Maintain cash handling and daily payment records, ensuring fund security.
- Uphold safety, hygiene, and social distancing protocols.
- Monitor equipment and property maintenance.
Working hours: rotating shifts including 7:00 AM - 3:30 PM, 3:00 PM - 11:30 PM, and 11:30 PM - 7:15 AM.
Requirements:
- Proficient in English.
- Previous experience in hospitality or customer service is desirable.
- Ability to work in a dynamic environment and as part of a team.
- Basic knowledge of hotel software such as Fols or Opera.
Benefits:
- Competitive monthly salary of €1,867 gross.
- Opportunity for professional growth within the Accor group.
- Collaborative and supportive team environment.
If you're enthusiastic about joining our team, please submit your CV and cover letter to h0350-gm@accor.com.
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