Food Manager

We are seeking a Food Manager to lead our team in Maidstone, Kent. As a Food Manager, you will be responsible for ensuring that our customers receive exceptional service and that our food hall operates efficiently.

Job Responsibilities:

• Role model and coach team members to maintain high standards and efficiency in the food hall.
• Manage compliance with processes while providing great customer service.
• Ensure that every customer gets the food they want when they shop with us.
• Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate.
• Assume overall responsibility for running the store at times, providing direction and support to colleagues.

Requirements:

• Previous line management experience in a fast-paced, operational environment.
• Experience providing excellent customer service and coaching a team to do the same.
• Ability to deliver KPIs and manage disciplinaries, performance issues, and employee relations.
• Leadership experience in a high-volume, fast-paced operational setting.

What We Offer:

• Salary: £32,700
• Discount card: 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat.
• Annual bonus scheme.
• Free food and hot drinks.
• Generous holiday entitlement.
• Pension scheme with employer matching.
• Share scheme.
• Wellbeing support.
• Cycle to Work scheme.
• Special offers on gym memberships, restaurants, and more.