Description
Mejuri is seeking a Floor Lead to join our team in Park Royal, West Vancouver. As a Floor Lead, you will play a pivotal role on our store leadership team, driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations.
Responsibilities:
- Provide exceptional customer service and ensure a positive customer experience
- Lead by example and validate the quality of the in-store customer experience
- Maximize results and achievement of Key Performance Indicators (KPIs)
- Participate in inventory management, order fulfillment, and store operations
- Support in maintaining organizational integrity of the store
- Collaborate with cross-functional teams to resolve issues and improve processes
Requirements:
- Experience in a high-volume retail environment
- Adaptable with the ability to think creatively and quickly
- Excellent organization and analytical skills
- Critical thinking ability to identify potential challenges and develop action plans
- Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs
- Must be able to work evenings, weekends, and holidays
Benefits:
- Paid sick days
- Monthly retail bonus program
- Regular feedback via performance reviews
- A robust in-house retail learning program
- Generous product discount
Salary: $23 - $26 per hour based on experience and qualifications
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