FCS people leader - Adverse media Screening

We are seeking a FCS people leader - Adverse media Screening to manage operations within a business area, maintain processes, risk management initiatives, and compliance with relevant regulators.

The successful candidate will be responsible for:

• Identifying trends and opportunities to improve areas and develop new processes and procedures through monitoring and analysis of operational data and performance metrics
• Managing operations for a business area and promoting efficient processes, risk management, and compliance initiatives to support the bank's operations
• Collaborating with internal stakeholders, including business leaders, project managers, and SMEs, and external stakeholders, including vendors and service providers
• Managing operational professionals and providing guidance, coaching, and support to improve colleagues' delivery quality
• Developing and managing KPIs to measure the effectiveness of operational functions, utilizing data and technology to support the identification of areas that require improvement
• Ensuring compliance with all regulatory requirements and internal policies related to customer experience
• Creating a safe environment for colleagues to speak up and soliciting feedback to ensure the people agenda remains focused on the right areas
• Managing attrition by working closely with HR in implementing retention initiatives for the workforce

As an Assistant Vice President, you will be expected to:

• Advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness
• Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function
• Set objectives and coach employees in pursuit of those objectives, appraise performance relative to objectives, and determine reward outcomes
• Demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard

The ideal candidate will have:

• Proven experience managing and mentoring large, multi-disciplinary teams
• Exceptional verbal and written communication skills, with the ability to present complex information to executive leadership, regulators, and diverse audiences
• A track record of effective collaboration with cross-functional teams, executive stakeholders, and external partners
• Demonstrated ability to interpret complex data, identify risks and trends, and drive effective risk mitigation strategies

This role is based in Gurugram, India.